All the activities carried out by ielab are endorsed by standard ISO 9001:2008 on Corporation Quality Management (view our
In order to face the challenges of the current markets, with increasing customer demands, ielab Management believes that providing quality must also entail fulfilling customers’ expectations, this being an essential aspect to ensure the success of any company.
This Management Board aims to provide quality products and services. To this purpose, we introduced a quality system that is applied to every area of the Proficiency Testing Schemes. The Management Board fully endorses this quality system and constantly monitors the quality policy and targets, allocating all resources necessary to guarantee a sound management.
Ielab’s Management Board has appointed a Quality Assurance Manager (RGC in Spanish) responsible for the execution of all necessary systematic actions, such as planning, operations and assessments regarding quality.
Moreover, ielab Management believes that quality is a concept that must be planned, systemised and developed on a permanent and ongoing basis and all employees must engage in achieving said purpose and consider quality improvement as a day-to-day mission. In addition to this, ielabundertakes to fulfil and enforce all specifications identified in the quality system, as well as to provide the means necessary in order to achieve our quality goals.
In order to assess improvements to quality, the Management Board will determine quality goals every year for the different areas of the company.
One of the company’s main aims is to keep a close relationship with accreditation bodies, especially ENAC, so that our technical expertise is recognised by means of an accreditation for the organisation of proficiency tests in compliance with PAC-ENAC-PPI “Proficiency Test Provider Accreditation” and preparing reference materials in accordance with UNE-EN ISO 17034 “General requirements for the competence of reference material producers”.
Our quality system is based on the requirements specified in standard UNE-EN ISO/IEC 17043“Conformity assessment. General requirements for proficiency testing”, and standard UNE-EN ISO/IEC 17025 “General requirements for the competence to carry out tests and/or calibrations”, and standard UNE-EN ISO 9001:2008 “Quality management systems. Requirements” and in UNE-EN ISO 17034 “General requirements for the competence of reference material producers”.